Head of Service- LEGAA32203

Synopsis

Our client is a tax compliance specialist looking to employ a Head of Service to join their team of young, vibrant and dynamic professionals. They are looking for someone based in their Johannesburg office to manage the Service Process of their regional branches.


Minimum Requirements

Excellent High School and University Results
Chartered accountant, Admitted Attorney or similar (Professional Services)
Good command of English Language
Previous experience in notable leadership positions
Previous experience within Financial and/or Professional Services (desirable)
Proven track record of building strong business relationships


Role Description

Optimize processes related to service objectives
Manage all said processes and ensure that branch runs smoothly per implemented processes and service criteria
Monitor branch numbers and implement an action plan to reach monthly targets
Provide a link between the service team and processing center to ensure all clients are serviced with the care and diligence expected of the company
Key account management to ensure that premium client service is received
Key client reporting and analysis
Co-ordination of branch client audit


City: Johannesburg

Salary: R600k- R800k (Negotiable on Experience)

Duration: Permanent