Learning and Development Co-ordinator: Legal Services LEGN1007

Synopsis

An international law firm based in Sandton is looking for a Learning & Development Co-Ordinator to joint their firm.


Minimum Requirements

Knowledge Qualification & Experience:
Matric.
A diploma or equivalent qualification in secretarial services and/or office administration would be an advantage.
3-4 years work experience in a secretarial, personnel or office administration role.
Competencies
Highly organised with outstanding time management and excellent administration skills.
Well developed written and oral communication skills and an ability to deal effectively with people at all levels (both internal and external).
Proficiency in basic technology such as e-mail, online personal calendar, MS Office, telephone voice mail and Internet.
Methodical and structured.
Detail conscious – must demonstrate alertness, accuracy and attention to detail.
Must be a self-starter who takes the initiative and has high level of energy and enthusiasm.
Demonstrates integrity and honesty in all relationships and interactions.
Functions effectively, both as an individual and as a team member.
Effective in working with a variety of diverse situations and people.
Able to work within strict time frames and meets committed deadlines.
Focuses on client's needs and satisfaction.
Open-minded, ability to adapt readily to changes in situations, systems or procedures.
Resilience, perseverance and tenacity. The ability to stay focused and goal orientated in the face of adversity. Rarely upset by criticism, able to remain optimistic despite setbacks.


Role Description

To assist the Learning & Development Manager and Senior Learning & Development Consultant:
(1) to achieve the annual Professional Learning & Development objectives and requirements of the firm,
(2) implement training initiatives through the planning, organising, scheduling, facilitation, administration, tracking and recording of all aspects of legal training for the firm's legal professional staff and clients, whilst building and maintaining relationships with all internal and external training providers and
(3) with reporting, including annual legislative reporting and internal firm wide reporting.

Key responsibilities Learning & Development training co-ordination for Legal Services
• Effectively schedule and make logistical arrangements for all training interventions and initiatives.
• Oversee and effectively: • book venues. • track and monitor responses. • determine, organise and book any training equipment needed including IT equipment. • determine, organise and book any catering/dietary and bar requirements. • ensure timeous communication to relevant parties regarding the final number of delegates attending. • print and make hard copies of any training material required. • secure soft copies of training material, e.g. presentations, from the training provider to ensure they are timeously preloaded. • prepare the relevant attendance register and evaluation forms for training interventions. • prior to internal training initiatives, check that venues are appropriately set up, any IT equipment used is in proper working order, catering / bar requirements have been provided for. • liaise with facilitators to confirm dates, equipment, stationery requirements and any other additional requirements. • timeously advise delegates of any changes in venue, times etc and provide delegates with maps / venues (when needed). • liaise with internal / external training providers.

Learning & Development administration
• Finalise registrations, logistical arrangements and documentation required regarding attendance of professional staff at external seminars, training, conferences etc, and in this regard, implementing the firm’s Learning & Development Policy and Procedure where appropriate. Also ensuring that invoices are processed timeously and proof of payment is sent to external training providers. • Oversee the consolidation of feedback received at internal training interventions. • Capture training attendance, direct training costs, catering costs, beverage costs, facilitator costs and travel costs into the Learner Management System (“Gilbert”) for recording and reporting purposes. • Create 'events' in Gilbert. • Assist with planning and reporting where necessary. • Make the necessary travel arrangements for attendees and facilitators.
• Regularly monitor and assess the audio-visual quality of video conferencing to Cape Town and of training recordings and assist with the uploading of training recordings into Gilbert. Secretarial services • Answer and screen telephone calls and take messages. • Arrange meetings, room bookings, catering and equipment. • File documents and open new files.

Key performance measures
Internal Process Measures • Satisfactory logistical co-ordination and administration of training. • Accuracy. • Speed and efficiency. • Meeting deadlines. • Response times on training requests. • Data integrity of system as it relates to training. • Neatness and orderliness of filing systems.

Learning & Growth
Competence rating (360 degree feedback)
Number of subordinates
Office Support Clerk


City: Sandton

Salary: R275 000 per annum

Duration: Permanent